1) Overview

By using this website and/or purchasing from La Santa Bruja Botanica (“we,” “us,” “our”), you agree to these Terms & Conditions and our Refund Policy.

2) Eligibility

You confirm you are at least the age of majority in your location (or have permission from a legal guardian) to use this site and place an order.

3) Products & Services

We sell spiritual goods and/or spiritual services (including but not limited to readings, ritual work, energy work, guidance, and similar services), as described on the website. Product photos and descriptions are provided as accurately as possible; slight variations may occur.

4) Spiritual Services Disclaimer (No Medical/Legal/Financial Advice)

All spiritual services and content are provided for entertainment, spiritual, and personal insight purposes only.

• We are not doctors, attorneys, therapists, financial advisors, or licensed healthcare providers.

• Nothing on this website or in any service is medical, legal, psychological, or financial advice, diagnosis, or treatment.

• Do not disregard professional advice or delay seeking it because of information or services received from us.

• Results are not guaranteed; outcomes depend on many factors outside our control.

5) Assumption of Risk & Limitation of Liability

You understand and agree that your use of our products/services is at your own discretion and risk. To the fullest extent permitted by law:

• La Santa Bruja Botanica LLC. is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

• Our total liability, if any, will not exceed the amount you paid for the specific product/service giving rise to the claim

6) No Guarantees

We do not guarantee any specific outcome, spiritual result, or timing. Any examples, testimonials, or statements of results are not promises of what you will experience.

7) Orders, Pricing & Payments

Prices are listed in [USD] unless stated otherwise and may change at any time. We reserve the right to correct pricing/description errors and to cancel or refuse any order at our discretion (including suspected fraud or abuse).

8) Right to Refuse Service

We reserve the right to refuse service, cancel orders, or limit quantities for any reason permitted by law, including harassment, threats, abuse, chargeback abuse, or policy violations.

9) Shipping & Delivery (Physical Items)

Shipping timelines are estimates and not guaranteed. Title and risk of loss pass to you upon delivery to the carrier where allowed by law. Please ensure your shipping address is correct.

10) Chargebacks & Disputes

If you have an issue, contact us first at (602) 815-1062 or email us at Admin@lasantabrujabotanica.org so we can try to resolve it. Unjustified chargebacks may result in refusal of future service.

11) Refund Policy (Summary)

All sales are final except as stated in our Refund Policy below.

12) Changes to These Terms

We may update these Terms at any time by posting changes on this page. Continued use of the site means you accept the updated Terms.

Refund Policy (La Santa Bruja Botanica)

A) All Sales Final (General Rule)

All sales are final unless your order meets the eligible conditions below.

B) Eligible Refund/Replacement Conditions (Physical Items Only)

We may offer a refund or replacement if:

1. Lost in transit: The carrier confirms the package is lost or tracking shows no delivery after a reasonable period.

2. Damaged on arrival: Items arrive damaged (photos required).

3. Wrong item received: You received an incorrect item (photos required).

C) Not Eligible for Refunds

Refunds are not provided for:

• Change of mind, dislike of scent/appearance, or expectations of spiritual outcomes

• Incorrect address entered by the customer

• Delays caused by the carrier (unless confirmed lost)

• Normal wear/tear or misuse

• Any spiritual services rendered or in-progress (see Section D)

D) Spiritual Services (Readings/Rituals/Energy Work)

Due to the nature of spiritual services and time-based work, all spiritual services are non-refundable once delivered and/or started. If you cancel before service is started, you will be refunded.

E) Timeframe to Report an Issue

You must contact us within 24-hours of delivery (or expected delivery date for lost packages) with:

• Order number

• Description of the issue

• Photos (required for damage/wrong item)

F) Our Discretion

La Santa Bruja Botanica reserves the right to approve or deny refunds/replacements at our discretion and as permitted by law.

Privacy Policy

Last updated: [March 27, 2026]

1) Who we are

Business name: La Santa Bruja Botanica LLC.
Website: [ https://lasantabrujabotanica.shop]
Contact: 602-815-1062, Admin@lasantabrujabotanica.org
Business location: Tolleson, Az United States

2) What information we collect

We may collect the following information when you use our website or place an order:

• Contact details: name, email, phone number (if provided)

• Order details: items purchased, shipping/billing address

• Payment details: payments are processed by our payment provider; we do not store full card numbers

• Account/messages: information you submit via forms, chat, or email

• Device/usage data: IP address, browser type, pages visited, approximate location, and similar analytics data

• Cookies: small files used for site functionality, analytics, and remembering preferences

3) How we use your information

We use your information to:

• Process and deliver orders

• Send order updates and customer support replies

• Prevent fraud and secure the website

• Improve our website, products, and customer experience

• Comply with legal and tax requirements

• Send marketing emails only if you opt in (you can unsubscribe anytime)

4) Cookies and analytics

We use cookies and similar technologies for website functionality and analytics. You can control cookies through your browser settings. If we use third‑party analytics (e.g., Google Analytics, Meta Pixel), those providers may collect data according to their own policies.

5) When we share information

We may share your information with trusted third parties only as needed to run our business, such as:

• Payment processors to process transactions

• Shipping/fulfillment providers to deliver orders

• Email/marketing tools (only for opt-in marketing)

• Analytics tools to understand site usage
  We may also share information if required by law or to protect our rights and customers.

6) Data retention

We keep personal information only as long as necessary for the purposes described above, including recordkeeping, tax, and legal obligations.

7) Your rights and choices

Depending on your location, you may have rights to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Opt out of marketing communications at any time
  To make a request, contact us at admin@lasantabrujabotanica.org

8) Security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9) Children’s privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from children.

10) International visitors

If you access the site from outside The United States, your information may be processed in countries where we or our service providers operate.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the latest version.

12) Contact us

If you have questions about this Privacy Policy, contact:
La Santa Bruja Botanica
Email: admin@lasantabrujabotanica.org

Terms & Conditions/Shipping policy/Refund Policy/Privacy Policy